Royal Jordanian provides refunds under certain conditions, depending on the type of ticket purchased and the circumstances of the cancellation. Passengers who book refundable tickets with Royal Jordanian are eligible to receive a refund if they cancel their reservation according to the airline’s terms and conditions. Refund requests for refundable tickets can usually be processed through the airline’s official website, customer service centers, or travel agencies where the booking was made. When applying for a refund, travelers must provide essential information such as the booking reference, ticket number, and passenger details to facilitate processing.

For non-refundable tickets, Royal Jordanian generally does not issue refunds, except in specific cases where the airline cancels the flight, significantly delays it, or makes substantial schedule changes that affect the passenger’s travel plans. In such cases, affected passengers are typically entitled to a full refund or may choose an alternative flight offered by the airline. It is important for passengers to review the fare rules associated with their ticket before requesting a refund, as these rules outline the eligibility for refunds and any fees that may apply.

Royal Jordanian also processes refunds for unused taxes on non-refundable tickets. Passengers who do not travel on their booked flight can apply for a refund of government-imposed taxes and fees that are not consumed when the flight is not taken. This type of refund request can be made through the airline’s official website, customer support, or at a ticketing office. The processing time for refunds may vary based on the original form of payment and the channel through which the ticket was purchased.

To request a refund from Royal Jordanian, it is recommended to submit the application online through the airline’s refund request form, which is available on the official website. This process allows passengers to provide all necessary details and supporting documents in a secure and convenient manner. Alternatively, customers can contact Royal Jordanian’s customer service team by phone or email for assistance with refund inquiries. It is advisable to keep all records related to the booking, including receipts and confirmation emails, to support the refund claim.

In cases where tickets are booked through third-party agencies or travel platforms, refund requests must typically be submitted through the original point of sale. Royal Jordanian may require authorization from the agency to process the refund. Passengers should also be aware of the processing time, which may take several business days or longer, depending on the payment method and bank procedures.

Royal Jordanian advises passengers to review the specific fare conditions of their ticket at the time of booking, as these terms define the eligibility for cancellations, changes, and refunds. By understanding the airline’s refund policy and following the correct procedures, passengers can ensure that their refund requests are handled promptly and accurately. For the latest information and assistance, it is recommended to visit the official Royal Jordanian website or contact the customer service team directly.