Breeze Airways does not operate a traditional customer support phone line; instead, most guest inquiries are handled digitally. The airline encourages passengers to reach out via its in-app chat feature, website chat, or SMS. Breeze’s main SMS number is 1-877-827-8493, where guests can send questions by text. Despite many airlines offering call centers, Breeze focuses on these streamlined digital channels—and in-app chat—to assist with booking questions, baggage concerns, flight status updates, or general travel support 

To initiate support through the Breeze mobile app, passengers can access the chat tool: tap “Help” or “Support,” type the inquiry, and receive assistance from the Guest Empowerment Team. This in-app chat provides real-time help similar to texting support, and Breeze notes that although they don’t provide phone support, "we promise we're still here to help" via text or chat .

Guests can also use the “Contact Us” button on the Breeze website’s Support or FAQs page. Located at the bottom of flybreeze.com/support, this option connects travelers to either chat or SMS assistance. Breeze staff monitor these channels during business hours and strive to respond promptly

For email inquiries, Breeze provides get@flybreeze.com, suitable for non-urgent topics like refund requests or flight credits. Email responses can take several days to process, especially during busy travel periods ,

Social media is another effective route. Breeze is active on platforms like X (formerly Twitter), Facebook, Instagram, and LinkedIn. Many guests report quick responses via direct message or post comments—useful for visibility during irregular operations or flight disruptions elliott.org.

If reaching out through third-party sites matters, review sites like PissedConsumer confirm Breeze’s SMS and email support information—(1-877-827-8493 and get@flybreeze.com respectively—though guest sentiment ranges widely  The Elliott Report notes similar contact methods and highlights that the airline does not list a direct call center number .

Although the airline doesn’t support inbound phone calls, some travelers report occasional support from external travel service hotlines. However, Breeze itself does not officially operate a voice call center.

In summary, to contact Breeze Airways support, use:

• SMS or text: 1-877-827-8493

• In-app chat: via Breeze mobile app (“Help” or “Support”)

• Website chat/email: “Contact Us” on flybreeze.com/support or get@flybreeze.com

• Social media DMs: on Breeze’s official Facebook or X channels

These channels serve different needs—text and chat for quick assistance, email for detailed requests, and social media for public or high-exposure situational support. Breeze generally aims to reply in minutes to hours via chat and SMS, while emails may take days. Despite the lack of a phone line, guests can still reach team members across these digital platforms. If preferring voice calls, consider third-party travel support services instead, as Breeze itself does not offer phone-based assistance.