How do I contact Breeze support? Breeze Airways provides customer service through digital communication channels. Passengers cannot call Breeze directly because the airline does not operate a customer service phone line. The main way to reach Breeze support is by sending an SMS to 1-877-827-8493 . This text service connects passengers to the Guest Empowerment Team. Passengers can use the Breeze app or website to start a chat session. The chat begins with an automated assistant and can connect to a live agent when needed. This is useful for help with bookings, changes, cancellations, and baggage.

Breeze also offers support by email at get@flybreeze.com. This method is recommended for submitting formal requests, complaints, or when documents are required. Response times vary depending on the nature of the request and the volume of messages. Social media is another channel passengers can use. Breeze replies to direct messages on Facebook, X, and Instagram. Social media communication is often quicker than email, especially for simple inquiries or updates.

At airports, Breeze has service counters where staff assist with check-in, flight changes, seat assignments, and baggage concerns. The availability of these counters depends on the airport and time of day. Breeze advises passengers to rely on text and chat services for most support needs. Since no phone support is available, passengers should not search for or call any phone numbers claiming to represent Breeze. For quick service, Breeze recommends using SMS or app chat. For non-urgent matters, email or social media messages can be effective. Passengers should keep booking information ready when contacting Breeze support.