Singapore Changi Airport provides several ways for passengers to contact customer service. Passengers can reach customer service through the official hotline, which is available for inquiries related to airport facilities, flight information, lost items, accessibility assistance, and general support. Email support is available for non-urgent matters such as feedback, service requests, or questions about amenities. Passengers can fill out the contact form on the airport’s website, providing details about their query. This is useful for follow-up or documentation purposes. Live chat is accessible through the website and mobile app, where a virtual assistant can help with common questions or connect passengers to a service officer. Social media channels are another option, where messages can be sent through official accounts for assistance. At the airport, information counters are located in public and transit areas of all terminals. Staff provide support with directions, flight details, baggage inquiries, and other services. Changi Experience Ambassadors stationed across terminals are also available to help passengers. Lost and found inquiries for items left inside the airport can be made through the website form or by visiting service counters. For issues related to baggage handled by airlines, passengers are directed to the airline’s baggage service desks. In-person services such as meet and greet assistance are available with prior booking and offer help with immigration, luggage, and onward transportation. All contact methods are designed to provide support based on the urgency and nature of the request. Passengers should have travel details ready to help customer service respond efficiently.