To file a claim with Aeromexico, first identify whether your claim is for baggage issues, flight delays, cancellations, or other service matters. For baggage claims, report lost, damaged, or delayed baggage immediately at the Aeromexico Baggage Service Office at the airport to complete a Property Irregularity Report. This report is necessary for compensation and provides a tracking number. If you have left the airport, you can file the report online through Aeromexico’s official website or by calling customer service at 1-877-827-8493  in the United States or +1-877-827-8493 in Mexico. For damaged baggage, file your claim within seven days; for delayed or lost baggage, file within twenty-one days. To file a claim online, visit the Aeromexico website, go to the claims section, choose the type of claim, and submit your details including reservation code, flight information, bag tags, and supporting documents such as receipts and photos. You will receive a reference number to track your claim. For flight delays or cancellations, file a claim online or call the customer service number to request compensation under applicable regulations. You can also email customerrelations@aeromexico.com for general claims or customerluggage@aeromexico.com for baggage issues. Claims can be submitted through Aeromexico’s app, WhatsApp, or social media channels like Facebook for faster response. If you are at the airport, you can file your claim in person at a service counter. Always keep copies of your documentation and receipts to support your claim.